Cancellation Policy
At Witisco, we understand that sometimes plans change. If you need to cancel your order, please review our cancellation policy below.
Cancellation Timeframe:
You may cancel your order within 1 hour of placing it. We process orders quickly, and after this window, your order may already be in processing or shipping.
How to Cancel an Order:
Contact us immediately at contact@witisco.shop with your order number and request to cancel.
Our team will check the order status and, if it’s within the 1-hour window, assist you in cancelling the order.
If the order has already been processed, we’ll guide you on the next steps — which may include starting a return.
Refund for Cancelled Orders:
If the cancellation is successful within the 1-hour window, a refund will be issued to your original payment method.
Please allow a few business days for the refund to appear in your account.
Late Cancellation:
We can’t guarantee cancellations after the 1-hour mark. If your order has already been processed, you’ll need to follow our [Return and Refund Policy].
Contact Information:
For cancellation requests or any questions, reach us at contact@witisco.shop. Our customer service team is ready to help.
Policy Updates:
Witisco reserves the right to update or modify this Cancellation Policy at any time.
Changes are effective immediately upon being posted to our website.